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Commercial Correspondence
1. Meaning of Communication & Its Methods
2. Effective Letter Writing & Its Various Styles
3. Outward Appearance of a Business Letter
4. Layout of a Business Letter
5. Letters of Inquiry & Their Replies
6. Letters of Order, Their Execution & Cancellation
7. Letters of Claims, Complaints & Their Adjustments
8. Letters of Inquiry Regarding Financial Status & Collection Letters
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